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Contact Us

Customer Service

For immediate assistance at a specific restaurant with a comment or concern, please ask for a manager. For all other inquiries, email us at guestservices@chuck-a-rama.com.
We look forward to hearing from you!

Damaged, Defective or Incorrect Items

Something not quite right? We want to know.

If your merchandise arrives damaged, has a printing error, or another visible quality issue, please contact us within 30 days of delivery.

To help us resolve the issue as quickly as possible, please include:

  • Your order number

  • A description of the issue

  • A clear photo showing the damaged or defective area

  • A photo of the item and tag, when applicable

Please contact us at guestservices@chuck-a-rama.com to submit your information. Once the issue has been reviewed and approved, an eligible item may be replaced or refunded.